£30000.00 - £35000.00 per annum
25 August 2021
24 October 2021
Financial Technical Account Manager, Full-Time, Permanent, £30,000 - £35,000 Per Annum, Stirling
My client is a successful global software provider who are looking to recruit a Financial Technical Account Manager in their growing Stirling office. This individual will come from a Finance / Accountancy background and have a great aptitude for technology as well as an excellent customer service skill set.
Main Duties include:
Query prioritisation and identification
Management of a resolution plan for all queries that are received
Identification of non-support queries and subsequent escalation of these queries to the appropriate area
Maintaining support logs accurately on the system with all actions taken and information gathered during query resolution
Helping clients with queries progress
Escalating any further issues to Management as required.
All other ad hoc duties
The ideal candidate will have:
Previous experience working within Real Estate would be advantageous
A strong background within Finance and Accounting
Exposure working / sound knowledge of property management systems
The ability to build and maintain strong working relationships with external clients
Impeccable interpersonal skills and an enjoyment of working within a client facing role
To apply for the role please upload you most up to date CV to this advert.