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Location:
City of London, London
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Sector:
Administrative Support, Residential Real Estate, Real Estate & Property Services, Facilities Management
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Job type:
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Salary:
£25,000 - £26,000 per annum + + 10% Bonus
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Job ref:
JN -032024-81481_1710148679
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Published:
11 March 2024
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Expiry date:
10 May 2024
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Start date:
ASAP
Front of House - Student Accommodation
Salary: up to £26,000 (+ 10% bonus), 33 days annual leave
Location: City of London (site based)
Hours: 40 hours per week including occasional weekends and bank holidays
My client, a leading Student Accommodation operator, is seeking an energetic and dedicated individual to join their front of house team. The role is based at one of their luxury PBSA developments in London.
For this position, the company will ideally want a professional background in either property, build to rent, student accommodation, hospitality or customer service.
You will be a pivotal member of the front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one. This role will report to the Accomodation Manager, providing an exceptional resident experience through delivery of first-class customer service.
Responsibilities
Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home
Conducting customers viewings and tours
Undertaking pre-let inspections and scheduled inspections of communal areas
Logging receipt and collection of customer parcels
Building security and resident administration in line with GDPR
Arranging and hosting events for residents
Logging and reporting all Health and Safety tasks
Administrative duties predominantly revolving around reports producing system reports
Requirements
Highly Proficient with common software eg Microsoft/Windows - especially Excel
Demonstrable experience of working in customer-facing role; hospitality/property/customer service background
Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
Continually strives to improve knowledge, skills and abilities to produce the best results
A flexible approach, dedication to working well in a team
Positive attitude and ability to go above and beyond for residents with little supervision
Excellent communication skills, including written and verbal English and numeracy
This is an excellent opportunity to cement yourself within a market leading company in student accommodation industry. If you have relevant experience and you are looking to progress your career within property, then apply now online or contact wjacques@cobaltrecruitment.com for more information.