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Location:
Reading, Reading
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Sector:
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Job type:
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Salary:
£26,000 - £27,000 per annum
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Job ref:
JN -062024-82031_1718361330
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Published:
14 June 2024
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Expiry date:
13 August 2024
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Start date:
ASAP
Renewals Consultant - Property
Location: Reading
£26,000 to £27,000 depending on experience
Currently working in lettings, property administration or customer service with an interest to join a Build to Rent sector property sector?
I am working closely with a highly regarded BTR provider, who are looking to hire a Renewals Consultant due to their expanding portfolio. You will assist the Lettings team in all matters relating to the prompt and appropriate letting of properties and liaise with the tenants and property management team to address any concerns or requests related to lease renewals
Responsibilities:
Proactively engage with tenants nearing the end of their lease agreements to discuss renewal options and negotiate terms
Prepare and send lease renewal notices in accordance with company policies and legal requirements
Liaise with the tenants and property management team to address any concerns or requests related to lease renewals
Update and maintain accurate records of lease renewal agreements and mid-tenancy rent reviews
Monitor rental market trends, feedback from the lettings team and advise management on pricing strategies and lease terms
Provide exceptional customer service to residents, addressing inquiries and resolving issues in a timely and professional manner
Stay informed about relevant legislation and industry best practices related to lease renewals and tenant rights
Desired experience:
Previous experience in lettings, property management, or customer service roles preferred
Strong communication and negotiation skills, with the ability to build rapport and handle difficult conversations diplomatically
Excellent organisational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively
Proficiency in Microsoft Office suite and CRM software
Knowledge of landlord-tenant laws and regulations, particularly related to lease agreements and renewals
Ability to work independently and collaboratively within a team environment
Proactive and solution-oriented mindset, with a commitment to delivering exceptional service to residents
Flexibility to adapt to changing priorities and work under tight deadlines
A strict adherence to confidentiality regarding all forms of information and data.
Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
If this role is of interest, please apply online or contact Eden Kendall on ekendall@cobaltrecruitment.com for more information.