Assistant Operations Manager

Cobalt Recruitment is delighted to be representing a highly regarded institutional property owner in the search for an Assistant Operations Manager to join the team at one of London's most recognised commercial office assets. This is a newly created role within the building, offering the successful individual the opportunity to step into a highly visible position with genuine scope for progression, exposure to an exceptional leadership team, and the chance to develop within one of the market's most respected real estate platforms.

Working closely with the Operations Manager, this role will suit an ambitious Assistant FM, Assistant Building Manager, or confident Building Manager seeking an environment that can genuinely turbo-charge their career development. The business is looking for an individual with enthusiasm, initiative, and professional curiosity; someone who enjoys taking ownership, builds credibility quickly with occupiers and stakeholders, and is confident managing upwards within a fast-paced commercial setting. Personality and approach are just as important as technical capability, with the client keen to attract someone who is proactive, commercially aware, and genuinely motivated to build a long-term career within premium property management.

Key responsibilities:

• Support the day-to-day operational management of a large multi-let commercial office building
• Oversee soft services including cleaning, security, reception, service desk, and associated contractor performance
• Build and maintain strong occupier relationships, ensuring a consistently high level of customer service delivery
• Chair contractor meetings and support service partner performance reviews against agreed SLAs and KPIs
• Conduct regular building inspections, identifying operational improvements and ensuring remedial actions are completed
• Assist with the management of health & safety compliance, audits, fire drills, and statutory processes
• Support sustainability and ESG-focused initiatives across the asset
• Coordinate small works projects and monitor contractor delivery on site
• Assist with service charge budget monitoring, purchase orders, and financial administration
• Support occupier communications and property-wide engagement initiatives
• Deputise for the Operations Manager when required and contribute to the wider operational strategy of the building
• Maintain accurate operational records and support CAFM and reporting processes where applicable

The successful Assistant Operations Manager is likely to come from a property management, facilities management, or building management background within a commercial environment and will already possess strong customer-facing and contractor management experience. This role will suit either an established Assistant FM/Assistant Building Manager seeking a career-defining next step, or a confident Building Manager looking to join a larger institutional environment with greater long-term progression potential.

Our client is particularly interested in individuals who demonstrate initiative, professionalism, and genuine enthusiasm for the industry. Strong interpersonal skills, commercial awareness, and the confidence to build relationships with senior stakeholders will be essential. IOSH qualification or similar health & safety exposure would be advantageous, alongside a proactive mindset and a genuine desire to develop within a leading property platform.

If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.