Client Side Lettings Manager

Residential Lettings Manager - Client Side

Location: London N1.
Contract: Permanent.
Working pattern: Monday to Friday, 08:30am - 05:30pm.

The organisation

We are partnering with an established private property investment and development business with a substantial London portfolio. The organisation owns and manages over 800 commercial and residential properties, with a strong concentration across central London.

This is a client-side environment where decisions are made in-house and the residential portfolio is actively managed rather than outsourced. The culture is collaborative and team-focused, with close working relationships across property, asset management and support functions.

This is not a KPI-driven agency setting. Instead, the focus is on portfolio performance, compliance and long-term occupancy across a high-quality residential estate.

The role and responsibilities

As Residential Lettings Manager, you will take responsibility for the day-to-day lettings and operational management of circa 600 residential properties, working closely with the Head of Residential Properties.

You will oversee a team of 2 Lettings Negotiators and 2 Lettings Administrators, ensuring smooth processes, legal compliance and consistent occupancy levels.

Responsibilities include:

* Managing day-to-day residential lettings activity across the in-house portfolio.
* Advertising available properties, arranging viewings and negotiating offers.
* Negotiating tenancy terms and progressing lets through to completion.
* Ensuring compliance with current lettings legislation, including right to rent checks, deposit registration, EPCs and inventory processes.
* Overseeing rental valuations to ensure competitive and sustainable rental levels.
* Handling tenant queries and managing repair and maintenance requests.
* Liaising with contractors and raising purchase orders.
* Overseeing minor refurbishment and compliance works, including asbestos and legionella requirements.
* Reviewing and maintaining internal lettings processes.
* Working with external agents on properties outside London where required.

This Residential Lettings Manager role offers real decision-making responsibility within a stable portfolio.

The skills and experience required

To be considered for this Residential Lettings Manager position, you will demonstrate:

* Working knowledge of residential lettings and property management within London.
* Working knowledge of current lettings legislation and compliance requirements.
* ARLA or Propertymark Level 4 qualification.
* Working knowledge of Health and Safety compliance.
* Experience supervising or supporting a lettings team.
* Working knowledge of Microsoft Office, including Word, Excel, Outlook and PowerPoint.
* Strong written and verbal communication skills.
* High attention to detail, particularly around compliance.
* Ability to prioritise workload and manage multiple properties.
* A full clean driving licence.

Knowledge of Horizon or similar property management systems would be advantageous.

This Residential Lettings Manager opportunity would suit someone seeking a client-side role with ownership of process and standards, rather than a target-led agency position.

Apply now - interviews are taking place shortly and the client is keen to appoint.

Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.