Facilities Manager

Cobalt Recruitment is partnering with a leading property management firm to appoint a Facilities Manager for a prominent mixed-use campus in the City of London. This role oversees day-to-day estate operations across offices, retail, and leisure space, ensuring a safe, compliant, and well-maintained environment for occupiers and visitors. With a broad operational remit spanning contractor oversight, PPM coordination, and statutory compliance, the position offers a strong platform for an experienced FM professional seeking autonomy, visibility, and the opportunity to contribute to the smooth running and continual improvement of a major multi-building estate.

Key Responsibilities

• Act as the on-site point of contact for occupiers, managing service requests and maintaining consistent service delivery standards.

• Carry out regular property inspections, reporting defects and ensuring issues are logged and tracked through the FM helpdesk.

• Support and cover the Estate Manager during periods of absence to maintain operational continuity.

• Coordinate contractor access through the Permit to Work system and oversee daily site operations.

• Manage PPM and reactive maintenance tasks, ensuring timely completion via the helpdesk platform.

• Support lift maintenance, waste management processes, landscaping activity, and general fabric maintenance.

• Assist with statutory compliance activities using Quooda, including LOLER, fire door programmes, and insurance inspections.

• Act as Fire Warden and First Aider (subject to training), contributing to incident management and emergency response procedures.

• Maintain inspection-ready H&S documentation and conduct annual occupier audits to verify compliance.

• Manage the FM helpdesk, responding to enquiries and maintaining accurate records within relevant systems.

• Raise and track purchase orders and support service charge invoicing for key suppliers.

• Log and organise quotes for small works and maintain organised administrative and compliance documentation.

• Utilise FM systems such as helpdesk software, Quooda, Demand Logic, Foresight, and the MS Office suite.

The successful candidate will bring proven experience in facilities or property management, ideally within a multi-let or mixed-use environment. Strong communication skills and a customer-focused approach are essential, alongside confidence using FM platforms and compliance systems. An IOSH qualification is required, with candidates expected to demonstrate sound understanding of statutory compliance, contractor coordination, and operational site management. Individuals seeking progression from a similar role within a commercial property context are encouraged to apply where their experience is suitably aligned.

If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.