Property/Central administrator

About the Company

This client is a well-established, privately owned property investment and management business with a substantial and diverse portfolio of commercial and residential assets across the UK.

The Role

An opportunity has arisen for an experienced Central / Property Administrator to join the in-house Commercial Property Management team on a permanent basis. This role is central to the smooth running of the department, providing high-quality administrative support and acting as a key point of coordination between property managers, tenants, contractors and internal teams.

Key Responsibilities

General Administration & Department Support

• Support the day-to-day administration of the Commercial Property Management team
• Act as the first point of contact for tenant and contractor enquiries
• Work closely with Property Managers and internal departments including Lettings, Residential, Service Charge and Legal

Ticketing & Job Orders

• Log maintenance issues and raise tickets accordingly
• Generate job orders as instructed by Property Managers
• Track works from instruction through to completion

Purchase Order (PO) Management

• Raise and issue POs for commercial repair and maintenance works
• Obtain and record contractor quotations
• Amend and close POs following job completion
• Maintain accurate PO trackers

Health & Safety Compliance

• Support the coordination of health and safety compliance across the portfolio
• Arrange audits and monitor compliance schedules
• Attend monthly compliance meetings
• Assist with remedial works and compile compliance statistics
• Carry out site visits where required

Utilities Administration

• Coordinate the setup and closure of utility accounts for commercial and residential properties
• Liaise with utility providers to resolve billing and service issues
• Maintain accurate utility records and account details
• Assist with meter readings and tenant changeovers

Invoicing & Finance Support

• Submit contractor invoices to the Accounts team
• Investigate and resolve invoice discrepancies
• Carry out weekly invoice status checks

Tenant & Contractor Liaison

• Act as a key contact for commercial tenants
• Support with repairs, service charge, utilities and insurance queries
• Issue clear instructions to contractors and monitor progress of works

Additional Duties

• Manage and track keys
• Assist with diary management for the Commercial Property team
• Monitor shared administration and utilities inboxes
• Attend supplier review meetings
• Oversee telephone system setup and call diversions

• Strong IT skills, particularly Word and Excel
• Reliable, punctual and numerate

Person Specification

Essential

• A-levels or equivalent qualification in Business, Administration or similar
• Previous experience in a property-related role (commercial or residential)
• Knowledge of general repairs and maintenance
• Understanding of health & safety requirements
• Excellent organisational and problem-solving skills

Desirable

• Experience using property management systems (e.g. Horizon, Meridian/Vantify)
• Willingness to undertake occasional travel