Receptionist and Personal Assistant to Residential Directors

The Role

This position combines front-of-house responsibilities with general office administration and mild PA support, playing a key role in the smooth day-to-day running of the office.

Reception & Front of House

• Acting as the first point of contact for all visitors, clients and contractors
• Managing the reception area to ensure it remains tidy, professional and welcoming
• Answering and directing incoming calls and email enquiries efficiently and courteously
• Managing the general office inbox and distributing enquiries appropriately
• Coordinating meeting room bookings, preparing rooms and arranging refreshments
• Receiving and distributing post and deliveries
• Maintaining key log systems and ensuring the secure handling of property keys

PA & Administrative Support

• Providing light PA support to a Director, including diary coordination and meeting support
• Offering general administrative assistance to residential sales, lettings and property management teams
• Assisting with the preparation of marketing materials such as brochures, property details, photos and floor plans
• Liaising with internal marketing or PR teams to share property information
• Supporting the use of property portals such as Rightmove, LonRes and Zoopla

About You

• Previous experience in a reception, front-of-house or office support role
• Previous experience working in a commercial or residential environment
• Some exposure to PA or senior support duties would be beneficial
• Professional, personable and confident communicator
• Highly organised with strong attention to detail
• Comfortable using Microsoft Office (Word, Excel, Outlook)
• Experience with CRM systems is advantageous but not essential (training provided)
• An interest in property and a willingness to learn