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Credit Controller - Lettings

Credit Controller - Lettings


Location: West End

Salary: £25,000 - £30,000 per annum

We are proud to partner with one of the UK's leading managing agents, currently seeking a Lettings Credit Controller to join their esteemed team in the vibrant West End.


  • Manage the collection of outstanding rent and commission invoices in accordance with Credit Control Procedures.

  • Coordinate with property managers to facilitate chasing communications for fully managed lets.

  • Document all inquiries and actions meticulously in Qube.

  • Participate in regular review meetings with the Accounts Manager and Residential Lettings Accounts Head.

  • Provide guidance on legal actions to negotiators, managers, and landlords, and initiate legal proceedings and court attendance as necessary for landlord bad debt.

  • Monitor KPIs and generate reports on landlord bad debt.

  • Facilitate effective communication between stakeholders to resolve issues and implement payment plans.


  • Minimum of 3 years of credit control experience.

  • Experience in residential lettings is essential.

  • Proficiency in relevant software/tools preferred.

  • Professional telephone manner and excellent written English skills are required.

If you are ready to take the next step in your career, please respond with an up-to-date version of your CV today!