Portfolio Manager - High End Student Property

Portfolio Manager
Based Manchester
Up to £42,000 + bonus

My client, a rapidly expanding and award-winning student housing business operating across the UK, is seeking an exceptional candidate to lead the letting, management and customer service operations across their North West portfolio. The company finds, buys, refurbishes, lets and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. Having raised over £200m of equity and with another £300m of dry powder to fuel future fast growth, this is the first national brand giving second and third-year students a safe, reliable and exciting choice to rent their first home. Boasting large communal areas, double bedrooms with bespoke study areas, and state-of-the-art technology, they are market leaders when it comes to offering exceptional student accommodation.

This is a rare opportunity to join a business with huge growth plans and the suitable applicant will have demonstrable property experience and a stellar customer service ethic.

Responsibilities

• Oversee the lettings and property management of the portfolio

• Hit or exceed targets and work to set budgets

• Ensure properties are marketed to a high standard

• Manage agent network to achieve targets

• Ensure compliance across portfolio and strengthen adherence to existing processes

• Prepare financial and operational reports

• Lead performance improvement projects

• Handle complaints efficiently and in a cost-effective manner

• Competitor analysis and market reporting

• Manage annual summer handover process, planning and delivery

• Manage new acquisitions into management system

Requirements

• ARLA highly desirable

• People management and leadership qualities

• Experience with management of budgets

• Provision of excellent customer service from enquiry to end of tenancy

• Ability to prioritise a high volume workload and multiple projects

• Strong organisational, admin and IT skills

• HMO and/or student housing background desirable

• Driving licence essential

• Flexibility to work 5 weekends per year in the busy periods (days back in lieu)

Please apply with your CV quickly to avoid missing out; interviews will be taking place quickly.