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Portfolio Manager JN72995

Portfolio Manager

Based Newcastle

Salary up to £35,000 + commission

My client, a rapidly expanding and award-winning student housing business operating across the UK, is seeking an exceptional candidate to lead the letting, management and customer service operations across their Newcastle portfolio.

This is a rare opportunity to join a business with huge growth plans and the suitable applicant will have demonstrable property experience and a stellar customer service ethic.

Responsibilities

  • Oversee the lettings and property management of the portfolio
  • Hit or exceed targets and work to set budgets
  • Ensure properties are marketed to a high standard
  • Manage agent network to achieve targets
  • Ensure compliance across portfolio and strengthen adherence to existing processes
  • Prepare financial and operational reports
  • Lead performance improvement projects
  • Handle complaints efficiently and in a cost-effective manner
  • Competitor analysis and market reporting
  • Manage annual summer handover process, planning and delivery
  • Manage new acquisitions into management system

Requirements

  • ARLA highly desirable
  • People management and leadership qualities
  • Experience with management of budgets
  • Provision of excellent customer service from enquiry to end of tenancy
  • Ability to prioritise a high volume workload and multiple projects
  • Strong organisational, admin and IT skills
  • HMO and/or student housing background desirable
  • Driving licence essential

Please apply with your CV quickly to avoid missing out; interviews will be taking place quickly.