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Resident Manager - Build to Rent

General Manager - Build to rent

Salary: Up to £45,000 DOE + Competitive Bonus

Location: Brighton

Our client, an award-winning BTR provider, is seeking an experienced senior individual to join their team. This position will be to have the general oversight of a high-end development in Brighton, which will be one of our clients new flagship sites in the area.

This development has just shy of 250 residential units in total, and offers some of the highest quality of accommodation for residents.

The business itself have a fantastic reputation in the market for quality of service, and are massively growing their portfolio which presents a lot of long term opportunity.

Key responsibilities of the role include:

  • Full oversight of the property, reporting back to the Area Manager

  • Team management, KPI monitoring and training and development for staff

  • Customer service for all residents, and managing any queries escalated by other team members

  • Have an oversight of all lettings and relevant administration surrounding the lease-up of the site

  • Facilities management for the property, ensuring compliance with Fire, and H&S regulations

  • Being a point of contact for all stakeholders

  • Implementing policies and procedures regarding customer service for residents

Requirements:

  • Experience of team management

  • A background within either BTR or PBSA is essential

  • ARLA, IOSH or IRPM beneficial

Working Hours: 9am - 6pm, Monday to Friday with occasional Saturday work required (with TOIL)

If the position is of interest and you feel you have the relevant experience for the role, please apply online or contact Will Jacques directly on wjacques@cobaltrecruitment.com.