Senior Credit Control

Senior Credit Controller

Permanent , Hybrid working

Shoreditch

£35k - £40k per annum

Cobalt are delighted to be supporting a Private Property Investment and Development client, as they are in need of a Senior Credit Controller to join them on a permanent basis in their Shoreditch office. You have the opportunity to truly make this role your own as you work across an extensive portfolio of commercial, residential, and mixed-use real estate.

Key Duties:

• Manage tenant ledger reconciliations

• Resolve tenant queries promptly and accurately, recording all correspondence on Qube

• Support with the identification of unallocated cash items and receipt allocation

• Responsible for rent collection using the Qube

• To work closely with the Property Teams

• Producing regular Aged Debt reporting and any other ad hoc reporting required

• Ensuring all tenant demands are raised correctly and issued on time

• Chasing arrears by telephone, letter and email

• Setting up charges quickly and accurately for new tenants and reconciling cash receipts

• Resolve tenant queries promptly and accurately, recording all correspondence on Qube

• Monitor and maintain payment plans to ensure compliance

• Liaising with debt recovery advisors to recover arrears where necessary

• Supporting Finance Assistant to reconcile tenant deposits

• Ensure team processes & controls are followed

• Assistance with other finance functions and Qube related issues as required

Person Specification:

• Previous experience with credit control in a property company is essential

• Self-starter with proactive and professional approach

• Strong communication skills to deal with tenant queries firmly but politely

• Advanced on Excel

• Experience with Qube ideally but are open to other property management systems experience such as Yardi, TRAMPS, MRI/Horizon etc

• Great attention to detail

• Team player

This is a urgent hire and will be interviewing this week and next so please apply with your most up to date CV now.