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Senior Credit Control

Senior Credit Controller

Permanent , Hybrid working


£45k - £50k per annum

Cobalt are delighted to be supporting a Private Property Investment and Development client, as they are in need of a Senior Credit Controller to join them on a permanent basis in their Shoreditch office. You have the opportunity to truly make this role your own as you work across an extensive portfolio of commercial, residential, and mixed-use real estate.

Key Duties:

  • Manage tenant ledger reconciliations

  • Resolve tenant queries promptly and accurately, recording all correspondence on Qube

  • Support with the identification of unallocated cash items and receipt allocation

  • Responsible for rent collection using the Qube

  • To work closely with the Property Teams

  • Producing regular Aged Debt reporting and any other ad hoc reporting required

  • Ensuring all tenant demands are raised correctly and issued on time

  • Chasing arrears by telephone, letter and email

  • Setting up charges quickly and accurately for new tenants and reconciling cash receipts

  • Resolve tenant queries promptly and accurately, recording all correspondence on Qube

  • Monitor and maintain payment plans to ensure compliance

  • Liaising with debt recovery advisors to recover arrears where necessary

  • Supporting Finance Assistant to reconcile tenant deposits

  • Ensure team processes & controls are followed

  • Assistance with other finance functions and Qube related issues as required

Person Specification:

  • Previous experience with credit control in a property company is essential

  • Self-starter with proactive and professional approach

  • Strong communication skills to deal with tenant queries firmly but politely

  • Advanced on Excel

  • Experience with Qube ideally but are open to other property management systems experience such as Yardi, TRAMPS, MRI/Horizon etc

  • Great attention to detail

  • Team player

This is a urgent hire and will be interviewing this week and next so please apply with your most up to date CV now.