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Senior RSM Birmingham

Senior Resident Services Manager - Birmingham

Salary: Up to £50,000

Client: Award-winning, Nationally Renowned, Build to Rent Developer

Cobalt have partnered with an extremely exciting client within the BTR space, who are actively seeking a Senior RSM to join their team in Birmingham. This role would be primarily centred around overseeing 3 of the clients flagship sites in the city, managing a mid-sized team that would be based across the different sites.

The core responsibilities of this role include:

  • Leading the on-site teams, aiding in the day to day running of each property and help with the development of staff

  • Having oversight of the check in/check out processes for each development

  • Managing relationships with the residents in each property, and dealing with any escalated issues

  • Supporting the Head and working with them to implement and evolve processes

  • Ensure that all team members uphold the highest standards of customer service

  • Working with the regional facilities manager regarding the technical aspects of building maintenance

Why our client?

  • As a market leader in the space, our client can give unrivalled professional development opportunities

  • Competitive wider packages outside of just salary, with many different perks and benefits

  • Extremely friendly and welcoming team, with an excellent support structure and set up

Working hours: 9am - 5:30pm

This is an excellent opportunity to cement yourself within a stand-out company in the build-to-rent industry. If you have relevant experience and you are looking to progress your career within property, then apply now online or contact jlawrence@cobaltrecruitment.com for more information.