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Location:
Buckinghamshire, England
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Sector:
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Job type:
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Salary:
Negotiable
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Job ref:
JN -092020-71384_1600442693
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Published:
18 September 2020
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Expiry date:
17 November 2020
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Start date:
ASAP
Technical Account Manager - Property Accounting Systems
£38k - £42k + Package
Buckinghamshire
Cobalt is delighted to be working alongside a successful global software provider who is currently looking to hire an individual to act as a Technical Account Manager for their key clients.
The appointed individual will come from a finance / accountancy background and have a real aptitude for technology.
Key Responsibilities
You will be responsible for the prioritisation of day to day queries and identify the causes
Management of a resolution plan for all queries received
Manage the logging of all support logs ensuring all actions and information gathered is detailed accordingly
Advising clients on the status of queries, and escalating where needed
Act as first point of contact for clients and ensure exceptional service is delivered at all times
Personal Attributes:
Previous experience working within Real Estate would be advantageous
A strong background within finance and accounting
Exposure working / sound knowledge of property management systems
The ability to build and maintain strong working relationships with external clients
Strong interpersonal skills and enjoy working within a client facing role
If the above sounds as if it could be of interest, you are a people person, communicate effectively, and enjoy working as part of a team, please submit your CV for review ASAP