Administrative assistant

This company s an established town planning consultancy specialising in complex and high-profile projects.

They are currently looking for a proactive and personable Administrative Assistant to join our friendly and growing team of around 40 employees. This is an excellent opportunity to join an Employee-Owned Trust and play an important role supporting the administrative functions of the business.

Working closely with the Head of Finance and Operations, Board of Directors, Office Manager and wider team, you will provide essential administrative support across the organisation. This is a varied and hands-on role with real potential for increased responsibility and career development as the business continues to grow.

Key Responsibilities

• Acting as the first point of contact for visitors and clients, ensuring a professional and welcoming reception experience.

• Managing incoming calls and directing enquiries appropriately.

• Coordinating meeting rooms and associated logistics.

• Monitoring and ordering office supplies to ensure smooth day-to-day operations.

• Providing administrative support across various departments including operations, HR, finance, marketing, events and IT.

• Assisting with improvements and development of administrative processes as the business grows.

• Supporting the team with time-sensitive tasks such as printing, photocopying, formatting and document binding.

• Maintaining office records, databases and general office organisation.

• Assisting the finance team with monthly invoicing and debt collection processes.

• Supporting the collection of team expenses and petty cash administration.

• Providing general administrative assistance as required.

About You

• Previous experience in an office environment (including internships, placements, or office-based customer service roles).

• Excellent written and spoken English with strong attention to detail.

• High level of accuracy in written communication, grammar and numbers.

• Strong organisational and time management skills with the ability to prioritise tasks.

• Confident using Microsoft Office and general IT systems.

• Proactive and solution-focused with strong problem-solving skills.

• Professional, reliable and motivated.

• A collaborative team player who is happy to support colleagues when needed.

• Eager to learn, develop and grow with the business.

What they Offer

• Discretionary bonus scheme

• 25 days annual leave (increasing by one day after 3 years' service, up to 28 days)

• Company pension (7% of qualifying earnings)

• Private healthcare

• Life insurance

• Employee Assistance Programme

• Wellbeing/gym contribution

• Ongoing professional development opportunities