Administrative assistant

Salary/Rate:£33,000 - £35,000 per annum
Job Type:Office Based
Contract Type:Perm
Town/City:South West London
County:London
Sector:Business Support and HR
Job ref:JN -052025-83719_1747391330
Post Date:16. 05. 2025
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Meet Our Recruiter

About the Role

 

A leading property company has created a full-time role has been designed to support the operational demands of a growing site portfolio. The successful candidate will provide vital support across operations, finance, marketing, and compliance, ensuring smooth day-to-day delivery and continuity of high service standards.

 

  • Maintain internal systems, ensuring accuracy and compliance

  • Support tenant, contractor, and customer engagement with professionalism

  • Absorb the increased workload driven by the expanded property portfolio

Key Responsibilities

  • Respond to incoming queries from tenants, contractors, customers, and visitors in a prompt and professional manner

  • Facilitate internal communication across operational and support teams

  • Assist with the administration of the on-site car park, including customer relations and concession management

  • Support tenant engagement and assist with turnover reporting

  • Manage and maintain systems

  • Retailer turnover reporting

  • Car park usage and concession tracking

  • Handle customer feedback and complaints, particularly relating to parking

  • Assist with the preparation of operational and financial reports

  • Provide support with invoice processing and finance documentation

  • Conduct monthly meter readings and maintain accurate tracking

  • Ensure operational and statutory documents are up to date across platforms such as Meridian and E Logbooks

  • Participate in tenant inspections and produce supporting reports

  • Oversee office supplies and refreshment inventory

  • Offer support at reception when required

  • Monitor shared inboxes (e.g. info, parking, events), responding efficiently and appropriately

  • Support seasonal events such as Christmas installations and the ice rink from an administrative perspective

  • The administration, finance, marketing, and operations teams are currently stretched to capacity. The additional support will prevent service disruption and ensure operational efficiency.

  • The integration of the building and additional managed leases (e.g coworking and event spaces) increases administrative demands significantly.

  • A dedicated administration function ensures streamlined communication, compliance, and data management across both sites.

Benefits of the Role

  • Relieves pressure on critical teams

  • Enhances data accuracy and system compliance

  • Improves responsiveness to tenants and customers

  • Supports seamless expansion of the property portfolio

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