Associate Director of Facilities

Cobalt Recruitment is delighted to be representing a market-leading property brand as they seek to appoint an Associate Director into its commercial Facilities Management team. This senior role sits within a nationally active FM operation supporting a diverse portfolio of commercial and mixed-use assets, with responsibility for driving regional service standards, managing a multi-site team, and supporting wider strategic and business development initiatives. Reporting directly to a Regional FM Director, the position offers a clear opportunity to operate at a senior level, combining operational oversight, client engagement, and leadership within a highly structured, professionally led environment.

Key responsibilities will include:

• Provide senior oversight of hard and soft FM service delivery across a multi-site commercial portfolio, ensuring performance against agreed KPIs and SLAs

• Line manage and support building and facilities management teams, including appraisals, one-to-ones, performance management, and professional development

• Chair and conduct regular contractor and supplier review meetings, assessing compliance, competence, and service performance

• Oversee property reporting from the wider FM team, ensuring accuracy, timeliness, and consistency before escalation to senior leadership

• Manage procurement of goods and services in line with internal governance, including purchase orders, contracts, and cost control

• Validate invoices and monitor expenditure, highlighting material variances to surveying and senior management stakeholders

• Lead the coordination and delivery of minor works projects, ensuring completion to required quality, safety, and commercial standards

• Undertake scheduled property inspections and produce detailed reports covering all FM disciplines

• Ensure robust health, safety, and environmental management systems are maintained across the portfolio, aligned with corporate and statutory requirements

• Support the preparation and ongoing management of service charge budgets in collaboration with surveying teams

• Contribute to the implementation of regional and national FM strategies, operational initiatives, and continuous improvement programmes

• Act as senior escalation point for occupiers and on-site teams, resolving issues professionally and maintaining strong client relationships

The successful candidate will have significant experience operating at a senior level within commercial Facilities Management, with a strong track record of managing teams across multiple sites and delivering both hard and soft services to a high standard. A thorough understanding of landlord and tenant obligations, service charge management, contract performance frameworks, and health and safety compliance is essential, with an IOSH General Certificate required and a NEBOSH or IWFM highly desirable. This role will suit an experienced senior manager or Associate Director-level professional with the credibility to lead regionally, influence stakeholders, and support wider business objectives.

If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.