Facilities Coordinator

Key Responsibilities

Operational & Facilities Management

• Support day-to-day building operations, including planned and reactive maintenance, cleaning, and security.
• Coordinate contractors and suppliers to ensure high-quality service delivery and compliance with SLAs.
• Carry out regular site inspections and maintain accurate building records, including asset registers, PPM schedules, and compliance documentation.
• Assist in managing CAFM systems and supporting sustainability initiatives across the portfolio.

Health, Safety & Compliance

• Maintain and update health and safety records and compliance documentation.
• Support risk assessments, permits to work, and other statutory processes.
• Promote a culture of safety, well-being, and operational excellence across all managed sites.

Occupier Engagement

• Act as the first point of contact for occupiers on facilities queries and maintenance issues.
• Support effective building communication, events, and engagement initiatives.
• Help ensure occupier satisfaction through prompt, proactive, and solution-focused service.

Administration & Reporting

• Assist with service charge budgets, procurement, and contractor performance monitoring.
• Support reporting processes for clients and internal stakeholders.
• Provide project administration support for refurbishment and improvement works.

About You

Experience & Skills

• 2-3 years' experience in property or facilities management (ideally within commercial, office, or multi-let environments).
• Solid understanding of building systems, maintenance coordination, and contractor management.
• Familiarity with CAFM or property management software.
• Excellent organisational, communication, and problem-solving skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).