General Manager - FM

Cobalt Recruitment is proud to be working with a leading property brand to appoint an experienced General Manager for a high-profile commercial asset in the heart of Canary Wharf.

This landmark building spans over 300,000 sq. ft. and is home to a diverse mix of occupiers across multiple tenancies. As General Manager, you will lead a dedicated on-site team, taking ownership of the day-to-day management and strategic direction of the asset, ensuring a best-in-class experience for all stakeholders.

You'll be the key interface between landlord, occupiers, and service partners-driving operational excellence, fostering strong relationships, and delivering first-class property management services.

Key Responsibilities:

• Overall responsibility for the daily operations of the building, including both hard and soft services

• Line management of the on-site team, including direct reports and service providers

• Oversight and delivery of service charge budgets, forecasting, and cost control

• Building strong relationships with occupiers and providing exceptional customer service

• Ensuring full statutory compliance and adherence to health & safety protocols

• Supporting ESG goals and sustainability initiatives in line with corporate objectives

• Managing building projects, refurbishments, and lifecycle works in collaboration with FM/technical teams

About You:

• Extensive experience managing large, multi-tenanted commercial buildings

• Proven background working for a property owner, investor, or managing agent

• Skilled in service charge management and budgetary control

• Excellent leadership and team management abilities

• Strong communication and stakeholder engagement skills

• IOSH/NEBOSH qualified or working toward desirable

This is a rare opportunity to lead the management of a high-calibre asset in one of London's most dynamic commercial hubs, representing a prestigious real estate brand known for its commitment to quality and innovation.