Leasing Coordinator

Salary/Rate:Up to £27,000 per annum
Job Type:Site Based
Contract Type:Perm
Town/City:Birmingham
County:West Midlands
Sector:Residential Management
Job ref:JN -052025-83688_1747321119
Post Date:15. 05. 2025
Scroll

Meet Our Recruiter

Eden Kendall
Eden Kendall
Executive Consultant, Residential Management

About the Role

Cobalt are recruiting for a Leasing Coordinator for a brand new development for a 6 month fixed term contract

You will be providing support to the leasing team at an exciting new build-to-rent development apartments in a large scale, luxury scheme in Birmingham. You will be responsible for enquiry management and registration, vetting of applicants, viewing co-ordination and diary management, as well as general leasing administrational tasks. Supporting with tours/viewings where required. To ensure that a high level of customer service is provided to applicants and residents at all times and being a main point of contact from enquiry stage to post-viewing tour.

The successful candidate will be a good team player with strong organisational and communication skills (both verbal and written), have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative.

5 over 7 days (40 hours per week) - Flexibility is required

Key Responsibilities

  • Ensuring all enquires are responded to in line with agreed service levels
  • Completing applicant vetting requirements (including DMR apartments)
  • Booking in viewings/ diary management for the leasing team
  • Meeting prospective tenants, conducting viewings and discussing rental values and development details
  • Collecting viewing feedback and recording appropriately
  • Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data.
  • Managing the applicant database
  • Providing administrative support to the Leasing Manager and Leasing team.
  • Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management.
  • As part of the wider site team; create a community feel through communication, events and innovations
  • Provide first class customer service to residents and applicants
  • Assist with new tenancy progression process inc referencing and drafting tenancy agreements
  • Support with the conducting of check in, check out and apartment quality assurance checks.
  • Liaise with the wider site team to ensure flats are ready for move ins
  • Deal with enquiries from tenants, utility providers, local authorities, etc
  • Maintain electronic files for each property in accordance with procedures

More jobs from this recruiter

View All

Resident Services Associate

Southampton
Hampshire
Up to £26,000 per annum
Cobalt are currently assisting one of the Build to Rent industry's leading businesses in their search for a front of house hire, for a luxurious Build To Rent development in Southampton. For this position, the company will ideally want a professional background in either property, student accommodation, hospitality or customer service.

Customer Service and Leasing Representative

Acton
London
£28,000 - £32,000 per annum
We are seeking a proactive and personable Customer Service & Leasing Representative to join the front-line team at a vibrant residential development. This position is ideal for someone with a passion for delivering exceptional service, managing residential lettings, and fostering a welcoming environment for residents and visitors alike.

Resident Services Associate

Bristol
Remote
Up to £28,000 per annum
Cobalt are currently assisting one of the Build to Rent industry's leading businesses in their search for a front of house hire, for a luxurious Build To Rent development in Bristol For this position, the company will ideally want a professional background in either property, student accommodation, hospitality or customer service.

Customer Service Representative

Wembley
London
Up to £28,000 per annum
Are you a people person with a passion for delivering outstanding customer service? Do you thrive in a dynamic, fast-paced environment? We're looking for a confident and proactive Customer Service and Sales Representative to be the welcoming face of our reception area and a key point of contact for residents, contractors, and guests.