Lettings Administrator
Salary/Rate:£24,999 - £25,000 per annum
Job Type:Site Based
Contract Type:Contract
Town/City:Ealing
County:London
Sector:Residential Management
Job ref:JN -032025-83356_1741111599
Post Date:04. 03. 2025
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Meet Our Recruiter
Eden Kendall
Executive Consultant, Residential Management
About the Role
An exciting opportunity has arisen for a Leasing Assistant to join a thriving Build to Rent (BTR) development in Ealing. This role will support the Leasing Team, managing enquiries, coordinating viewings, handling applicant vetting, and ensuring a smooth leasing process from enquiry to move-in.
Key Responsibilities:
- Respond to all leasing enquiries promptly and professionally
- Coordinate and schedule viewings, managing diaries for the leasing team
- Meet prospective tenants, conduct tours, and provide property details
- Assist with tenancy progression, including referencing and drafting tenancy agreements
- Maintain accurate records and update systems with lettings and rental data
- Collect and record viewing feedback for analysis and reporting
- Support lease-up logistics, such as furniture deliveries and move-in coordination
- Work collaboratively with the wider on-site team to foster a strong resident community
- Provide first-class customer service to applicants and residents
- Assist with check-ins, check-outs, and property inspections to ensure high standards
- Liaise with tenants, utility providers, and local authorities as needed
Requirements:
- Experience in property, lettings, or a customer-facing role (preferred but not essential)
- Excellent organisational and time-management skills
- Strong communication skills, both verbal and written
- Ability to multitask and work under pressure in a fast-paced environment
- Customer-focused mindset with a proactive and positive attitude
- IT literate with experience using property management systems (desirable)
This is a fantastic opportunity for an enthusiastic and customer-driven professional to join a dynamic team in the growing BTR sector.
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