Operations Manager

Cobalt is working with a leading property management business to recruit an Operations Manager for a high-profile retail destination. This is an opportunity to join a collaborative environment that values individuality and sustainable practices, managing a key asset within a well-established portfolio.

The organisation

• Join a respected managing agent with a collaborative and inclusive culture.
• Be part of a business that encourages individuality and values sustainability.
• Work within a professional environment focused on long-term asset performance.
• Opportunity to contribute to a well-regarded retail portfolio.

The role/responsibilities

• Support the Centre Manager in the day-to-day management of a high-profile retail asset.
• Conduct regular site inspections across public and back-of-house areas.
• Oversee contractor performance across security, cleaning, M&E and fabric services.
• Manage planned preventative maintenance programmes in line with long-term asset plans.
• Ensure Health and Safety compliance, maintaining accurate records and action plans.
• Liaise with occupiers, stakeholders and local partners to support site performance.
• Assist in budgeting, service charge management and cost control.
• Review RAMS and issue Permits to Work in line with compliance procedures.
• Support marketing and promotional activity from an operational perspective.
• Contribute to tenant engagement and ensure a high standard of service delivery.
• Provide duty management support, including occasional weekend cover.

The skills needed/requirements

• Working knowledge of operations or facilities management within a retail environment.
• IOSH qualification is essential, with NEBOSH desirable.
• Experience managing contractors across multiple service lines.
• Understanding of Health and Safety compliance within a commercial asset.
• Exposure to PPM programmes and site maintenance planning.
• Strong stakeholder engagement skills with occupiers and clients.
• Ability to manage budgets and monitor expenditure.
• Clear communication skills and a structured approach to tasks.

This Operations Manager role offers the opportunity to take ownership of a key retail asset within a supportive and collaborative environment. Apply now as interviews are taking place shortly.

Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.