Residential Tenancy and Leasing Manager

Tenancy and Leasing Manager

Cobalt is working with a private property owner and manager to appoint a Tenancy and Leasing Manager for a premium central London residential portfolio.

This is an opportunity to join a business with a long-term approach to asset management, focused on maintaining high-rent homes and delivering a consistent tenant experience across a well-located estate.

The organisation

Our client is a private property business managing a high-quality residential portfolio in central London.

• They operate with a long-term view on asset performance and tenant retention.
• They manage a portfolio of high-rent homes in a prime London location.
• They are investing in refurbishment works to maintain the standard of the estate.
• They offer a collaborative working environment with a flexible approach to working patterns.
• They are committed to creating an inclusive and supportive workplace.

The role

The Tenancy and Leasing Manager will oversee a portfolio of c.200 residential units, with a focus on renewals, rent reviews and tenant management.

This Tenancy and Leasing Manager role centres on managing existing tenancies while supporting leasing activity across vacant and refurbished homes.

• Manage tenancy renewals and rent reviews across a high-rent residential portfolio.
• Negotiate rents and lease terms to support income performance and long-term asset value.
• Build and manage tenant relationships throughout the tenancy lifecycle.
• Handle tenancy administration and ensure records are accurate across internal systems.
• Respond to tenant account queries and support rent ledger management.
• Support arrears management alongside the wider team.
• Serve notices in line with legislation and attend hearings where required.
• Support the leasing of vacant and refurbished units.
• Conduct viewings and assist with marketing activity where needed.
• Manage relationships with external agents on selected instructions.
• Work closely with internal teams across asset management, finance and projects.

The skills needed

The client is seeking a Tenancy and Leasing Manager with a strong understanding of residential leasing and a structured approach to managing tenancies.

• Experience working within a high-rent or prime residential portfolio.
• Strong customer service skills and the ability to build effective tenant relationships.
• Confident negotiation skills across renewals and rent reviews.
• A well-organised approach with the ability to manage competing priorities.
• Strong administrative skills and attention to detail.
• Commercial awareness linked to rental performance and occupancy.
• Working knowledge of residential property legislation.
• Experience using property management systems such as Voyager, DocuSign, DPS or similar.
• ARLA qualification preferred, but not essential.

This Tenancy and Leasing Manager role would suit someone who enjoys managing tenancies, building relationships and supporting leasing activity within a premium residential setting.

Apply now as interviews are expected to take place shortly.

Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.