Technology Manager

About the Company

You'll be joining an emerging block and estate management business focused on delivering best-in-class services to leasehold and freehold portfolios. Backed by a well-established residential property investor with a proven track record of building large-scale institutional platforms in the UK and US, the business has a strong pipeline of units and ambitious growth plans. With a commitment to operational excellence, compliance discipline, and service innovation, this is a unique opportunity to shape technology infrastructure from the ground up.

Role Responsibilities

• Lead the end-to-end implementation of Qube/MRI software, working closely with consultants to deliver on time and at scale.
• Configure systems to meet compliance, reporting, and accounting obligations while supporting rapid business growth.
• Drive automation and AI adoption to streamline workflows and boost efficiency.
• Manage data migration of property and financial information with precision and quality control.
• Develop processes for AI-driven data extraction on new instructions.
• Build and maintain robust compliance, reporting, and operational dashboards using Power BI and in-built reporting tools.
• Design streamlined workflows, automate repetitive tasks, and deliver system training across the business.
• Ensure seamless integration with CRM, finance, and other core business systems.
• Act as the first point of contact for system queries, troubleshooting, and enhancements.

Role Requirements

• 5+ years' experience working with Qube/MRI in a residential block management environment.
• Strong understanding of MRI system architecture, configuration, and implementation.
• Solid knowledge of service charge accounting, leaseholder compliance, property data structures, and system integrations.
• Hands-on experience in data migration, SQL development, and Agile/Scrum methodologies.
• Strong analytical, problem-solving, and process improvement skills, with excellent communication.
• Certifications such as TOGAF, iSAQB/CPSA, Microsoft, or AWS are advantageous but not essential.