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Location:
Sutton Coldfield, Birmingham
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Sector:
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Job type:
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Salary:
£30000.00 - £35000.00 per annum + benefits
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Job ref:
JN -092021-74729_1632758735
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Published:
27 September 2021
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Expiry date:
26 November 2021
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Start date:
ASAP
Block Manager
Based Birmingham
Salary up to £35,000
9.15am to 5.30pm, Monday to Friday
My client, with a portfolio across the South East and Midlands, is seeking a Property Manager for their office in Sutton Coldfield. The ideal candidate will have excellent customer service skills and a solid background in block/estate/leasehold management.
The Role
Client Care
Follow and adhere to company policies and procedures at all times
Prepare reports for the Board (Major Works, Property Inspections, H&S Reports, schedules of information etc.)
Put forward recommendations and obtain instructions on matters concerning the effective management of the managed portfolio
Manage risks and liabilities at all times
Maintain good Landlord and Tenant relationships by providing a high quality service to all tenants and leaseholders
Obtain value for money and act in a commercially focused manner at all times
Day to Day Management
Understand the various types of interest/ tenures and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant)
Liaise with leaseholders, tenants, residents associations in a prompt and professional manner
Attend residents' meetings as required
Read and interpret leases to ensure that the portfolio is managed in accordance with the provisions of the lease
Manage site staff (caretakers, porters)
Utilise the Group's Property Management Systems (Horizon) to run reports, input data, raise purchase orders, approve invoices etc
Deal with Insurance Claims
Undertake routine Property Inspections and identify any building defects/ maintenance issues
Maintenance
Deal with maintenance issues, both reactive and planned
Manage Contractors to ensure that works are carried out in a proper manner at a reasonable cost
Set up SLA's
Specify minor works and obtain comparative quotes
Liaise with the Area Building Surveyor
Audit/ spot check works before signing off invoices for payment
Legal
Liaise with the Legal Department to answer Pre-contract Enquiries (LPE1)
Attend court as required
Deal with disputes/ breaches of lease (i.e. service charge/ ground rent arrears, unauthorised alterations, disrepair) in a proactive way
Assist the Legal Department with any licence to alter applications, statutory lease extension and enfranchisement claims
H&S
Accompany the appointed Risk Assessor on their H&S and Fire Risk Assessment inspections and provide them with information necessary to complete their report
Manage H&S across the designated portfolio
Review statutory inspection reports and deal with any remedial works/ recommendations which are raised
Financial
Prepare Service Charge Budgets in a timely fashion
Set Reserve Funds to ensure that major works can be undertaken, as planned and without significant increases for leaseholders or the group where tenders need to be re-invited
Assist with the preparation of end of year accounts and answer expenditure queries from external auditors, accounts and leaseholders
Monitor service charge and ground rent arrears regularly
Review rents annually and seek rent increases accordingly
Requirements
Sound working knowledge of Landlord and Tenant legislation, H&S legislation, RICS and ARMA guidelines
Excellent verbal and written communication skills
Excellent organisational and time management skills
Ability to multi-task and work well under pressure
Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage
Good team player
A commitment to providing high levels of service at all times
Ideally MIRPM or an industry recognised and relevant qualification
Driving licence and own vehicle essential
Please apply with your CV today. Those with no experience of block management need not apply.