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Centre Receptionist

  • Location:

    London, Greater London

  • Sector:

    Business Services & IT

  • Job type:


  • Salary:

    £26,000 - £28,000 per annum

  • Job ref:

    JN -012024-81240_1706540400

  • Published:

    29 January 2024

  • Expiry date:

    29 March 2024

  • Start date:


Centre Receptionist
Angel, London
£26K - £28k per annum

Are you an experienced Receptionist, with a few years of customer-facing experience under your belt?

This could be your ideal next step!

I am working with a large, London-based company that manage their own portfolio of serviced office spaces. They have multiple locations across London and are now seeking an experienced Receptionist to oversee the day-to-day running of their Business Centre located in the heart of Angel.

Core responsibilities:

  • Assisting with the day-to-day running of the reception desk.

  • Be the first point of contact for any customer queries, ensuring to maintain a positive approach and high level of professionalism throughout.

  • Monitoring the on-site stationary and the usage.

  • Work closely with the two senior managers in the daily operations of the business.

  • Liaising with the management team to remain up to date of any company policy changes, and/or product/service knowledge.

  • Handle customer complaints, providing appropriate solutions within a prompt time frame.

  • Maintain and build relationships with existing/potential clients, through open and interactive communication.

  • Keep a record of client interactions, accounts, and updated documentation

  • Always going the extra mile to engage customers.

  • Take part in managing regular building events and activities.

  • Use relevant social media platforms to increase brand awareness to the local community.

  • In the event of a fire, assume the role of Senior Fire Marshall.

Personal Specification:

  • Proven working experience in a customer service role.

  • Strong Receptionist/FOH experience required.

  • MS Office proficient.

  • Strong phone contact handling skills and active listening.

  • Familiarity with CRM systems and practices.

  • Excellent verbal and written skills.

  • Maintain a confident and enthusiastic approach towards work.

  • Professional and clear communication skills coupled with the ability to build strong business relationships.

  • Be reliable and display a strong passion for the companies' brand and clientele.

If you feel like you have the relevant skillset for the above opportunity submit your CV ASAP to secure an interview!