London, Greater London
£26,000 - £28,000 per annum
29 January 2024
29 March 2024
£26K - £28k per annum
Are you an experienced Receptionist, with a few years of customer-facing experience under your belt?
This could be your ideal next step!
I am working with a large, London-based company that manage their own portfolio of serviced office spaces. They have multiple locations across London and are now seeking an experienced Receptionist to oversee the day-to-day running of their Business Centre located in the heart of Angel.
Assisting with the day-to-day running of the reception desk.
Be the first point of contact for any customer queries, ensuring to maintain a positive approach and high level of professionalism throughout.
Monitoring the on-site stationary and the usage.
Work closely with the two senior managers in the daily operations of the business.
Liaising with the management team to remain up to date of any company policy changes, and/or product/service knowledge.
Handle customer complaints, providing appropriate solutions within a prompt time frame.
Maintain and build relationships with existing/potential clients, through open and interactive communication.
Keep a record of client interactions, accounts, and updated documentation
Always going the extra mile to engage customers.
Take part in managing regular building events and activities.
Use relevant social media platforms to increase brand awareness to the local community.
In the event of a fire, assume the role of Senior Fire Marshall.
Proven working experience in a customer service role.
Strong Receptionist/FOH experience required.
MS Office proficient.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent verbal and written skills.
Maintain a confident and enthusiastic approach towards work.
Professional and clear communication skills coupled with the ability to build strong business relationships.
Be reliable and display a strong passion for the companies' brand and clientele.
If you feel like you have the relevant skillset for the above opportunity submit your CV ASAP to secure an interview!