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Credit Controller

Credit Controller


Permanent + Hybrid working (Monday - Thursday in the office / Friday WFH)

Join an exciting commercial Real Estate business with a portfolio that spans across Greater London. Specialising in the ownership, leasing, and management of commercial and industrial properties, this company is at the heart of London's dynamic landscape.

We're on the lookout for a skilled Credit Controller to integrate into a thriving team in their London Office, which is in the heart of the West End. As part of this collaborative team, you'll contribute your self-motivation and hardworking ethic to drive success in a dynamic environment. If you're ready to be a vital player in a company passionate about its portfolio, this is the opportunity for you.


  • Manage the entire debt collection process from start to finish, engaging in phone calls, emails, issuing standard reminders, and generating statements of account for our tenants.

  • Ensure the implementation of action plans for all outstanding balances, facilitating the recovery of debts effectively.

  • Conduct regular meetings with the Asset Management and Finance teams to assess outstanding payments and collaboratively devise strategies for debt recovery.

  • Coordinate and manage payment plans in conjunction with our tenants and asset managers.

  • Develop relationships with crucial stakeholders across the business and clientele.

  • Address and manage inquiries from tenants efficiently.

  • Generate and distribute routine reports on debtor status.

  • Spearhead and champion ongoing improvements in the credit control procedures.

  • Oversee legal proceedings as necessary.

Person Specification:

  • Ideal candidate possesses Real Estate experience.

  • Previous exposure to Property Management Systems (e.g., Qube, TRAMPS, Yardi, Horizon, etc.)

  • Proficient communicator, comfortable engaging with personnel at all organisational levels.

  • Good understanding of litigation processes.

  • Capable of independent work with minimal supervision.

  • Keen eye for detail.

If you believe the above applies to you, please apply with your CV as soon as possible as this position may be filled before the date specified on this advert.