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Customer support - JN73733

Customer support

Stockport

£23,000 - £30,000

A fast-paced property company is looking for an Inbound Sales Support Specialist to join the sales and marketing team on a 6 month FTC.

This is a customer focused role and plays an important part in the customer's journey when leasing out multi let space. This role is about priming the customers before passing them to the outbound sales team and requires exceptional customer service.

Key Responsibilities:

Answer and respond to all inbound calls in a friendly and professional manner.

Respond to all emails and messages that are received via marketing platforms

Manage all new enquiries and gather relevant information on the needs and requirements of the customer.

Evaluate all leads to establish whether you can offer space to meet their needs.

Help to book viewings or arrange follow up communications

Run daily and weekly call and enquiry reports to show progress of all leads