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Location:
Northampton, Northamptonshire
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Sector:
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Job type:
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Salary:
£27,000 - £28,000 per annum
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Job ref:
JN -062024-82028_1718361175
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Published:
14 June 2024
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Expiry date:
13 August 2024
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Start date:
ASAP
Lettings Consultant
Location: Northampton
Salary: £27,000 to £28,000 per annum
We are seeking a passionate Lettings Consultant or an experienced sales person dedicated to delivering exceptional customer service. This role is a fantastic opportunity for a professional in the lettings or sales industry to join a rapidly growing business. As a Lettings Consultant, you will be pivotal in ensuring our developments are fully occupied while maintaining top-tier customer service.
Key Responsibilities:
Driving Occupancy: Conduct property viewings and negotiate offers with prospective tenants to maximize occupancy.
Feedback Collection: Gather and relay feedback from prospective tenants to the wider team, aiding in pricing and marketing strategies.
Operational KPIs: Meet and exceed targets for lease-ups, occupancy rates, net income, and customer satisfaction.
Tenancy Coordination: Work with the Tenancy Progression team to ensure successful application processing and move-ins.
Tenant Check-ins: Conduct check-in appointments with new tenants.
Performance Reporting: Provide regular performance reports to the Lettings Manager.
Maintenance Reporting: Report any defects or maintenance issues to the Property Management team.
Data Management: Ensure all systems and data related to lettings activities are accurate and up-to-date.
Third-party Coordination: Collaborate with third-party agents as necessary.
Additional Duties: Undertake other tasks as delegated from time to time.
Desired Experience:
Industry Experience: Previous experience in real estate, residential lettings, or sales; experience in BTR/PRS is preferred but not essential.
Customer Service: Exceptional customer service skills with excellent verbal and written communication.
Dynamic Personality: Energetic and driven with a passion for the industry.
Organizational Skills: Strong organizational skills and attention to detail.
Autonomy: Ability to work independently, make informed decisions, and take initiative in line with company policies.
Team Collaboration: A team player who can inspire and motivate colleagues to achieve shared goals.
Presentation Skills: Proficient in presenting information clearly and professionally.
Problem-Solving: Innovative problem-solving abilities to identify issues and implement effective solutions.
Confidentiality: Strict adherence to confidentiality regarding all information and data.
Career Ambition: Desire to grow within a rapidly expanding company with ample career advancement opportunities.
If this role interests you, please apply online or contact Eden Kendall at ekendall@cobaltrecruitment.com for more information.