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Lettings Negotiator (PRS)

  • Location:

    Manchester, England

  • Sector:

    Real Estate & Property Services, Residential Real Estate

  • Job type:


  • Salary:


  • Contact:

    Cobalt Recruitment

  • Contact email:


  • Job ref:

    JN -012021-72434_1613472042

  • Published:

    16 February 2021

  • Duration:

    12 months

  • Expiry date:

    17 April 2021

  • Start date:


Lettings Negotiator (PRS)

Based Manchester

Competitive salary

My client, a multi-award winning business with residential properties across the UK, is seeking an exceptional candidate to join their team. The successful applicant will assist in carrying out all lead generation duties and will have a wider commercial view on each specific site, onboard PRS units with photography, measurements and descriptions, and assist in valuing each unit and portfolio, all whilst providing exceptional service both internally and externally to all main stakeholders.

Duties and Responsibilities


  • Check voice mails/emails and/or delegate to the relevant team member
  • Ensure appropriate marketing collateral is displayed in the leasing office and amenity area
  • Run and/or prepare reports on daily lettings activity
  • Participate in morning lettings meetings

Property Release & Portals

  • The orderly release of apartments to market
  • Work with Lettings Manager to ensure website and portals display a range of units, aspects, size, layout and price
  • Ensure properties have correct photos descriptions before releasing to market and portals
  • Select and upload property descriptions and apply to units on the system
  • Ensure incentives are applied correctly
  • Audit Property Portal adverts to ensure pictures, information displayed and rents are correct and accurate
  • Rotate adverts where necessary

Qualifying and Viewing

  • Attend viewings, negotiate and close
  • Assist applicants with progressing offers
  • Communicate with all parties and manage expectations of referencing from the get-go

Auditing & Compliance

  • Carry out the right to rent checks and complete details in the system for follow up checks
  • Spot checks of applicant
  • Ensure all documents are audited to meet KPIs


  • Report property defects quickly and through the correct channels

Primary Activities

  • Quality screening of applications pre-referencing
  • Ensuring total compliance on Lettings processes
  • Uploading property details & property portal adverts
  • Releasing properties to market upon instruction from Lettings Manager
  • Confirming viewings diary
  • Daily reporting
  • Qualification of viewers/applicants in line with business rules
  • Conducting viewings
  • Monitoring/ reporting on competition
  • Responsible for ensuring Show flat(s) and communal areas are presentable each morning
  • Key audit on a regular basis

Qualifications and Experience

  • Experience of working in an administrative role managing a high volume workload is essential
  • Previous sales experience and delivering exceptional customer service
  • Demonstrable knowledge and understanding of residential lettings is essential
  • ARLA 1 qualified is preferable
  • A strong team player who is self-motivated, industrious and works well under pressure
  • Detail oriented, able to set priorities, complete simultaneous projects and ability to meet tight deadlines - strong time management and organisational skills
  • Proven numeracy skills with a good academic record
  • Computer literate including minimum intermediate standard when using Microsoft packages Outlook, Excel & Word
  • Previous database experience would be beneficial
  • Excellent communication skills, able to communicate effectively in both written & oral, at all levels, internally and externally

In return for hard work the company offer a competitive salary and benefits package, exceptional training and development, and internal promotion wherever possible.

If this role sounds of interest then please apply online with your current CV.