< Back

Product Onboarding Consultant

Product Onboarding Consultant

Remote Working - with monthly Northwest Head Office required

£50,000 - £60,000

Company Overview

Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of the next 2 years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions.

Role Responsibilities

  • Collaborate with clients to understand their specific business needs and objectives.

  • Develop customised implementation plans tailored to each client's requirements.

  • Conduct comprehensive training sessions for client stakeholders on the use of the CAFM software.

  • Configure the software to align with client workflows and operational processes.

  • Provide ongoing support and troubleshooting assistance to clients during the onboarding phase.

  • Work closely with internal teams, including sales, development, and support, to address client feedback and enhance the software's functionality.

  • Maintain up-to-date knowledge of industry trends and best practices in facility management and CAFM software.

Role Requirements

  • Bachelor's degree in Facility Management, Computer Science, Business Administration, or a related field.

  • Proven experience in implementing and onboarding CAFM software solutions.

  • Strong understanding of facility management principles and practices.

  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients at all levels of the organisation.

  • Technical proficiency in CAFM software systems, including configuration and troubleshooting.

  • Ability to work independently and manage multiple projects simultaneously.

  • Certification in facility management (e.g., CFM, IFMA) is a plus

If you are interested in this role and would like to hear more then please send a copy of your most up-to-date CV.