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Technical Account Manager

  • Location:

    Buckinghamshire, United Kingdom

  • Sector:

    Accounting & Finance, IT & Business Systems

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Cobalt Recruitment

  • Contact email:

    propaccounts@cobaltrecruitment.com

  • Job ref:

    JN -092020-71384_1599488861

  • Published:

    07 September 2020

  • Expiry date:

    06 November 2020

  • Start date:

    ASAP

Technical Account Manager - Property Accounting Systems
Up to £40,000 + Package
Buckinghamshire

Cobalt is delighted to be working alongside a successful global software provider who is currently looking to hire an individual to act as a Technical Account Manager for their key clients.

The appointed individual will come from a finance / accountancy background and have a real aptitude for technology.

Key Responsibilities

  • You will be responsible for the prioritisation of day to day queries and identify the causes

  • Management of a resolution plan for all queries received

  • Manage the logging of all support logs ensuring all actions and information gathered is detailed accordingly

  • Advising clients on the status of queries, and escalating where needed

  • Act as first point of contact for clients and ensure exceptional service is delivered at all times

Personal Attributes:

  • Previous experience working within Real Estate would be advantageous

  • A strong background within finance and accounting

  • Exposure working / sound knowledge of property management systems

  • The ability to build and maintain strong working relationships with external clients

  • Strong interpersonal skills and enjoy working within a client facing role

If the above sounds as if it could be of interest, you are a people person, communicate effectively, and enjoy working as part of a team, please submit your CV for review ASAP