Yardi Support Analyst

Yardi Support Analyst

London/Hybrid

£40,000 - £45,000

Company Overview

Cobalt is delighted to be supporting a leading Build to Rent specialist, dedicated to providing exceptional residential experiences. They manage a diverse portfolio of rental properties and utilise advanced property management systems to ensure operational efficiency and superior customer service. As part of this growth, they are seeking a Yardi Support Analyst to come in & provide technical support and maintenance for the Yardi property management system.

Role Responsibilities

• Provide technical support for the Yardi property management system, including troubleshooting and resolving system issues.

• Assist with the implementation, configuration, and maintenance of the Yardi system.

• Collaborate with end-users to understand their needs and provide training and support.

• Monitor system performance and ensure data integrity and security.

• Work with IT and other departments to integrate Yardi with other systems and software.

• Develop and maintain system documentation, including user guides and procedures.

• Stay updated on Yardi system updates and new features to recommend enhancements.

• Participate in IT projects related to system upgrades, integrations, and improvements.

Role Requirements

• Proven experience as a Support Analyst or in a similar role supporting Yardi or other Property Management Systems.

• Experience within Real Estate is a must have.

• Proficiency in troubleshooting and resolving technical issues related to software applications.

• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

• Strong organisational skills and attention to detail.

• Ability to work independently and collaboratively in a team environment.

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If you are passionate about Systems within the Real Estate Environment and looking to move into an ever growing company then please do apply with a copy of your most recent CV!