Centre administrator

ABOUT THE COMPANY

This company are a leading property management and development business with a strong portfolio and a focus on creating outstanding places that deliver long-term, sustainable value for all stakeholders.

Passionate, collaborative, and ambitious - working across some of the most innovative and sustainable property projects in the UK, from landmark campuses in central London to some of the most successful retail destinations nationwide.

THE ROLE

As Centre Administrator, you will be the first point of contact for occupiers, service partners, and stakeholders at the shopping centre. You will provide day-to-day administrative and financial support to the Centre Management Team, ensuring efficient processes and strong communication across all aspects of centre operations.

KEY RESPONSIBILITIES

• Deliver high-quality administrative support to the Centre Management Team.
• Assist the Office Manager and budget holders with financial reviews, P&L statements, and the year-end budget process.
• Manage the accounts system (Portal/Qube), including processing purchase orders and invoices, ensuring compliance and accurate record-keeping.
• Collate and analyse car park usage, financial data, and system reports, highlighting trends or anomalies.
• Track property management reporting, chasing outstanding updates and actions.
• Organise travel, accommodation, and expense processing for the management team.
• Prepare correspondence, reports, presentations, and board-level papers.
• Support Health & Safety compliance on-site, including awareness of emergency and evacuation procedures.
• Act as Community Champion for local initiatives.
• Collect and record sustainability data (energy, waste, etc.) into web-based systems.
• Maintain centre documentation, including occupier handbooks, meeting minutes, and key contact details.
• Circulate regular reports such as sales, footfall, and customer experience surveys.
• Provide general office support including handling post, answering calls, and scheduling meetings.
• Undertake ad-hoc projects as required.

ABOUT YOU

• Strong skills across Microsoft Office (Word, Excel, PowerPoint).
• Financial awareness with experience in budgeting, invoicing, and accounts systems.
• Excellent communication skills - written and verbal.
• Highly organised, proactive, and confident managing multiple tasks.
• Numerate with good attention to detail.
• Able to work both independently and as part of a team.
• Professional, discreet, and able to maintain confidentiality at all times.
• Previous experience in facilities, retail, or property management is desirable.
• Awareness of Health & Safety / Fire Safety practices.
• Knowledge of financial control, accounting, and budget management.