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Build To Rent General Manager

  • Location:

    Manchester, England

  • Sector:

    Real Estate & Property Services, Residential Real Estate

  • Job type:


  • Salary:

    £40000.00 - £60000.00 per annum + bonus

  • Contact:

    Cobalt Recruitment

  • Contact email:


  • Job ref:

    JN -092021-74583_1638358015

  • Published:

    01 December 2021

  • Expiry date:

    30 January 2022

  • Start date:


General Manager (Build To Rent)

Based Salford

Up to £60,000 (plus bonus)

My client, operating on behalf of a London-based real estate investment manager, is seeking a General Manager for their BTR development based in Salford. The successful applicant will have significant property management, line management and leasing management experience.


The role is based full time within the development, with overall operational accountability for the building and reporting to the asset manager.

  • Provide outstanding customer services to residents, and shape tenant engagement strategies to foster a strong resident community

  • Oversee resident communications through multiple channels and ensure the brand is protected

  • Check and approve purchase expenditure to budget

  • Manage site-based staff of six, and additional sub-contracted staff, ensuring all staff are informed and motivated towards company goals

  • Ensure compliance with all internal policies and procedures including procurement, finance, compliance, HR etc.

  • Oversee leasing department and provide checks to ensure leasing process is followed, and all data and legal documentation is correct

  • Monitor and approve works conducted by suppliers

  • Manage suppliers and contractors, and schedule and maintain service and maintenance agreements to ensure effective, safe and compliant delivery of all M&E related services, including life safety systems

  • Oversee turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair and maintenance

  • Work effectively with a range of specialist consultants to deliver agreed outcomes

  • Procure goods and services and maintain good relationships with suppliers

  • Develop, agree and manage capital replacement programmes

  • Help prepare management reports and liaise with key stakeholders on monthly KPI's

  • Undertake regular building inspections, complete reports and progress any required works

  • Ensure compliance will all current statutory legislation with respect to H&S and the environment

  • Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of an emergency


  • Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m

  • Previous experience in a similar role

  • Understanding of commercial leases and the landlord and tenant relationship

  • Good understanding of service charge budgets and accounting principles

  • Management of in-house and supplier staff

  • Management of supplier relationships

  • Good health and safety and environmental knowledge

  • Good mechanical and electrical services knowledge

  • Excellent English language skills - both written and spoken

  • IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily

  • Experience of managing single-site environments

  • IRPM / ARLA qualifications (highly desirable)

This is an urgent requirement and we anticipate a high number of applications. Please register your interest by sending an up to date CV.