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Front of House

An exciting role has become available to join a leading global property company in a busy Front of House position based in vibrant co-working offices in Salford.

Responsibilities:

  • To take control of the visitor management process and direct visitors to the appropriate location in the event of an emergency

  • Actively react to client requests when logging a departure and ensuring that all processes undertaken are aligned to the locations specific operational standards.

  • Effectively manage the meeting room booking process; receiving bookings by phone, email and in person, arranging client catering and AV requirements. Ensure that the room(s) are set up appropriately and cleared down when finished.

  • To manage the client space, ensuring that meeting rooms, client reception and restrooms are maintained at an appropriate level in accordance with agreed standards.

  • To constantly challenge processes and practices in order to seek improvements in the performance of customer service.

  • Promote customer care ethos; ensuring high-quality facilities and administrative services are delivered to internal and external customers.

This role is ideal for someone with exceptional customer service and communication skills and experience within a similar role.

Please click on the link below to apply