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General Manager - West London

General Manager - Build to rent

Salary: Up to £55,000 DOE

Location: West London

Our client, an award-winning BTR provider, is seeking an experienced senior individual to join their team. This position will be to have the general oversight of a high-end development in West London, which will be one of our clients new flagship sites.

The business itself have a fantastic reputation in the market for quality of service, and are massively growing their portfolio which presents a lot of long term opportunity.

Key responsibilities of the role include:

  • Full oversight of the property, reporting back to the Area Manager

  • Team management, KPI monitoring and training and development for staff

  • Customer service for all residents, and managing any queries escalated by other team members

  • Have an oversite of all lettings and relevant administration surrounding the lease-up of the site

  • Facilities management for the property, ensuring compliance with Fire, and H&S regulations

  • Being a point of contact for all stakeholders

  • Implementing policies and procedures regarding customer service for residents

Perks and benefits:

  • 25 days holiday plus 8 bank holidays

  • Discretionary annual bonus

  • Life assurance at 4x salary

  • Employee Assistance Programme

If the position is of interest and you feel you have the relevant experience for the role, please apply online or contact Will Jacques directly on wjacques@cobaltrecruitment.com.