Regional Property Manager

Regional Property and Operations Manager

Home-Based (Yorkshire portfolio)

Salary up to £32,000 (+ car allowance)

My client was established to exclusively manage a UK residential property portfolio on behalf of the wider group's private investment funds. The focus is on delivering an exceptional experience to residents living in the quality, yet affordable, homes. This is an exciting time to join the business, which is currently expanding across the UK.

Role

The role of Regional Operations Manager is to support the Operations Director with the management of the Yorkshire portfolio, ensuring full compliance of all properties, whilst being a brand ambassador and delivering exceptional customer service to all residents.

Key Responsibilities

• Overall responsibility for the management of the Yorkshire portfolio

• Prepare and manage building budgets for all sites within the Yorkshire portfolio

• Identify and propose property improvement plans and budget

• Produce a weekly marketing report for the Operations Director outlining a number of enquiries, conversion rates and feedback

• Management of the Assistant Property Manager and Building Services team

• Conduct weekly one to one meetings with the team, document and review any agreed actions

• Conduct monthly building inspections, document findings and organise any works required

• Continually explore and suggest additional revenue streams for the business

• Oversee and audit all new tenancy files to ensure they are compliant

• Work to and strive to exceed monthly occupancy targets in line with KPI's

• Review and monitor all market activity and identify/ execute rent increases where possible

• List all available properties as required ensuring voids are minimised

• Ensure marketing is maximised across the web including listing on Rightmove and other sites agreed

• Manage relationships with third-party contractors and agents ensuring they are working within agreed service level agreements

• Conduct viewings as required

• Manage arrears process and progress to legal as required ensuring relevant notices are served and comprehensive notes are documented

• Sign off all building expenditure and deposit releases

• Ensure full building compliance across the Yorkshire portfolio

Experience and Qualifications

• Previous management experience essential

• Previous lettings experience essential

• Yardi experience an advantage

• Experience of working in a similar role - ideally including a social housing background

• Knowledge of HMO regulations

• Industry-related qualifications such as MCIH/ARLA an advantage

• Strong knowledge of current lettings regulations and legislative acts

• Excellent communication skills, with a passion for delivering excellent customer service

• A confident self-starter and target driven

• A team player with the ability to work alone and on own initiative

Company Benefits

• 25 days holiday pa

• Heath care package

• Company pension scheme

• Supported training and career development