Role Overview

We are seeking a proactive Property Manager to join our onsite team. You will play a pivotal role in ensuring residents receive excellent service, homes and buildings are maintained to a high standard, and the team works effectively together.

Company Overview
Our client is a market leader in the residential property sector, specialising in the management of high-quality rental homes across the UK. With significant growth plans and a strong focus on customer service, they are committed to redefining the rental experience through professionalism, innovation, and community engagement.

Key Responsibilities

• Deliver high-quality customer service in line with company standards.

• Increase resident satisfaction with service delivery.

• Handle resident enquiries, carry out inspections, fire alarm testing, lettings viewings, and other front-line services.

• Ensure delivery of key services including tenancy and income management, resident engagement, and unit/building upkeep.

• Promote the organisation and build positive relationships with residents and external partners.

• Collaborate with colleagues across the business to ensure smooth operations.

Skills & Experience

• Experience in property management, hospitality, or customer-focused industries is essential.

• Awareness of health & safety requirements and ability to implement them on site.

• Previous team-working experience with proven ability to achieve targets.

• Strong communication and interpersonal skills, both written and verbal.

• Well-presented and professional with a passion for customer service.

• Ability to think creatively, embrace new challenges, and build strong relationships.

• Qualifications in property or customer service would be advantageous.