Senior Property Manager

We are seeking an experienced Senior Property Manager to join our high-performing property management team. This role offers the opportunity to manage a select portfolio of luxury, prime residential developments in Central London, working closely with accounts, HR, and senior management.

You will have a hands-on approach to client relationships, service charge management, and site team oversight, while also supporting senior colleagues and assisting with their portfolios as required.

Key Responsibilities

• Manage a personal portfolio of high-end residential blocks in Central London

• Conduct weekly site visits and maintain 100% H&S compliance

• Prepare and run service charge budgets, reviewing expenditure quarterly

• Ensure arrears are recovered promptly and credit control protocols are followed

• Oversee recharging of centrally supplied utilities and monitor operational strategies

• Respond to resident queries within agreed timeframes

• Support and mentor junior property management team members

• Analyse and instruct planned/reactive maintenance for MEP equipment

• Oversee lease compliance and landlord consent applications

• Assist with macro and special projects such as insurance alignment, contract tendering, and cost-saving initiatives

• Collaborate with HR on concierge recruitment, standards, and site cover planning

Person Specification

• Strong experience in high-end residential block management and current legislation

• In-depth understanding of the London luxury property market

• Essential experience with new-build developments

• Skilled in managing service charge budgets and cashflow

• Proven track record with major works projects and Section 20 consultations

• Strong compliance knowledge and on-site staff management experience

• Excellent communication, relationship-building, and customer service skills

• Proactive, innovative, and able to work independently with confidence

Salary: Competitive, dependent on experience
Location: Central London
Type: Full-time, permanent