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Director, Loan Servicing

Our Client is a well-established third-party Loan Servicing and Loan Asset Management platform with very ambitious growth plans. They provide bespoke services for commercial real estate debt and work with a variety of different clients ranging from debt funds to investment banks. Due to continued growth, they are currently looking for an experienced real estate debt professional to join them to primarily take responsibility for the management of their Associate pool, which provides administrative and analytical support to CRE Asset Managers in the wider Primary Servicing Team.

The Role:

  • Running and output of Agency team, who provide support to wider team members, who are actively managing a portfolio of real estate loans, ensuring compliance with policies, procedures and time-lines.

  • Work independently and as part of a team, managing team members and providing support to colleagues.

  • Team growth and development. Incorporating additional team members and processes to enhance process coverage of team.

  • Identifying strengths and training needs within the team. Putting in place measures and training plans to ensure team member development. Providing one to one training where appropriate.

  • Undertaking half yearly and annual performance reviews, identifying development needs and putting in place required development plans.

  • Be main point of contact and link between Primary Servicing and IT working towards the development of the in-house loan servicing system.

Skills & Competencies

  • Ability to lead a team and deal with all staffing matters.

  • Real Estate Debt experience.

  • Strong oral and written communication abilities.

  • Solid analytical and technical skills.

  • Analytical skills to understand loan documents and borrower / loan structures, with a focus on exceeding client expectations.

  • Strong organizational and time management skills.

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