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Estates Manager

Estates Manager

Based Birmingham City Centre

Competitive salary & benefits package

This is an excellent opportunity to manage a high-quality residential scheme in Birmingham, delivering services to the leaseholders and tenants of the development. An exceptional customer focused service will be delivered through:

  • Defining and maintaining service levels by understanding expectations and ensuring that services are organised to meet those expectations

  • Taking responsibility for the Health, Safety and Compliance Standards at site level, and to act as the Authorised Person for the site

  • Develop and manager site-based staff, ensuring that they operate to the appropriate service standards and procedures

  • Ensure that appropriate systems and procedures are put in place and properly monitored so that all assets are fully compliant in terms of the Building Services and other statutory testing

  • Deal efficiently with all Leaseholder and Tenant enquiries concerning all aspects of the management of the development and the management and administration of the Service Charge for the site

  • Work closely the Associate Director to ensure consistency of practice and standards

  • Work with the relevant Head Office teams to manage the Service Charge Administration and Debt Management fully and effectively

  • Provide monthly reports to the Client and internal team on performance and other issues in line with the KPIs

  • Maintain good working relationships with supply chain partners

  • Assess Health and Safety Plans, Method Statements, Safety Policies, and other relevant documents from those contracted to undertake work at the site

  • Be responsible for ensuring that all Audit arrangements are suitable and sufficient for client and that they are completed in a timely manner

The appointed Estates Manager will be professionally qualified via IRPM/AssocRICS with a relevant health and safety qualification such as NEBOSH. You will have a proven track record of delivering exceptional services with a strong focus on customer satisfaction with experience of leading teams.

Please apply online with your most recent CV.