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Financial Technical Account Manager - Real Estate

  • Location:

    Buckinghamshire, United Kingdom

  • Sector:

    Accounting & Finance, IT & Business Systems

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Cobalt Recruitment

  • Contact email:

    propaccounts@cobaltrecruitment.com

  • Job ref:

    JN -092020-71384_1602834693

  • Published:

    16 October 2020

  • Expiry date:

    15 December 2020

  • Start date:

    ASAP

Financial Technical Account Manager - Property Accounting Systems
£38k - £42k + Package
Buckinghamshire

Cobalt is delighted to be working alongside a successful global software provider who is currently looking to hire an individual to act as a Technical Account Manager for their key clients.

The appointed individual will come from a Finance / Accountancy background and have a real aptitude for technology.

Key Responsibilities

  • Implementing and setting up new clients once contracts are signed

  • Working with consultants throughout the implementation stage until clients are live with the software

  • Advising clients on the status of their queries and providing a solution to their issue

  • Maintaining the support logs accordingly with all action taken and information gathered during the resolution of queries

  • Escalating issues identified during the day-to-day activities to management if necessary

  • Visiting clients quarterly on-site and maintaining a relationship along with providing an Account Management plan for every visit and detailing action required

  • Assisting peers with cases/training

  • Arranging upgrades for clients and implementing

  • Ensuring clients support units are always in a positive position and escalating if necessary

Personal Attributes:

  • Previous experience working within Real Estate would be advantageous

  • A strong background within Finance and Accounting

  • Exposure working / sound knowledge of property management systems

  • The ability to build and maintain strong working relationships with external clients

  • Strong interpersonal skills and enjoy working within a client facing role

  • Keen to be in a client facing role

If the above sounds as if it could be of interest, you are a people person, communicate effectively, and enjoy working as part of a team, please submit your CV for review ASAP